Returns

If you’re not satisfied with your purchase, you can return it within 28 days.

Conditions:

  • Item must be unused and in original packaging

  • Original purchase receipt is required

Return address:
128 City Road, London, EC1V 2NX

Refunds & Exchanges

  • Full refund or exchange once item is inspected

  • Refund issued to original payment method

  • No refunds for items held by customs until returned

Faulty or Incorrect Items

Email us at: info@laconikahome.com

  • We’ll refund or replace faulty items

  • We also refund original shipping costs for faulty orders

Shipping Responsibility

Return shipping costs are the customer’s responsibility. This includes items that were originally shipped for free.

Missing Items

  • Some items may arrive separately

  • Check your dispatch confirmation emails

  • Review delivery notes from each package

  • Still missing something? Contact our support team

Contact Us

If you have any questions or concerns, reach out to us:

Company: Laconika LTD (Reg. No 16642065)
Address: 128 City Road, London, EC1V 2NX
Phone: +44 (748) 884-88-20
Email: info@laconikahome.com
Website: laconikahome.com

We’re here to help make your Laconika Home experience the best it can be.